### **Symposio App Support Guide** #### **Welcome to Symposio Support** Thank you for using **Symposio**, your easy-to-use recipe book! Whether you're cooking a new meal or organizing your favorite dishes, Symposio keeps your recipes safe, secure, and organized. If you need any help with the app, you’ve come to the right place! --- ### **Common Issues & Solutions** #### **1. Unable to Log In** - **Problem**: You’re unable to log in using your Face ID or passcode. - **Solution**: - Ensure that Face ID is enabled on your device and set up properly in the **Settings** app under **Face ID & Passcode**. - If you forgot your passcode, tap on **Forgot Password** on the login screen to reset it. #### **2. Unable to Add a Recipe** - **Problem**: The app won’t allow you to add new recipes. - **Solution**: - Make sure you’ve filled in all the required fields (e.g., recipe title, ingredients, instructions) before saving. - Ensure you have internet connectivity for syncing the data if you’re using cloud backups. #### **3. Dark Mode Not Working** - **Problem**: Dark mode is not activating as expected. - **Solution**: - Dark mode should automatically match your system settings. Ensure that **Dark Mode** is enabled in your device’s **Display Settings**. You can also manually switch to Dark Mode from within the **App Settings**. #### **4. Spell Correction Not Working** - **Problem**: Spell correction isn’t functioning while adding ingredients or instructions. - **Solution**: - Ensure that **Spell Check** is enabled in your device’s **Keyboard Settings**. - You can also add custom words to your device’s dictionary for better accuracy. #### **5. Add URL for YouTube or Instagram** - **Problem**: Unable to attach URLs for videos or websites to your recipes. - **Solution**: - While adding a recipe, tap on the **URL** field and paste the desired YouTube or Instagram link. - The app will automatically recognize the link and enable you to view it directly in your recipe instructions. --- ### **Features Overview** - **Face ID for Security**: Easily access your recipes with Face ID for added security. - **Dark Mode**: Enjoy a sleek, eye-friendly experience with Dark Mode support. - **Spell Correction**: Automatically correct spelling while entering ingredients and instructions. - **Metric & US Measurements**: Toggle between Metric and US measurements for your convenience. - **Add Ingredients**: Quickly add and categorize ingredients for each recipe. - **Attach URLs**: Link to videos or websites (YouTube, Instagram, etc.) from within your recipes for additional context. - **Cooking Temps & Times**: Input precise cooking temperatures and times for better recipe outcomes. --- ### **FAQ (Frequently Asked Questions)** #### **Q1: How do I change my measurement system?** - Go to **Settings** > **Measurement Units**. Here, you can switch between Metric and US measurements for ingredients and cooking times. #### **Q2: Can I backup my recipes?** - Yes! All your recipes can be backed up via **iCloud**. Simply enable **iCloud Sync** in **Settings** to make sure your recipes are safely stored. #### **Q3: How do I edit or delete a recipe?** - Open the recipe, tap on the **three dots** in the top-right corner, and select **Edit** or **Delete** from the options. #### **Q4: Is there a way to sort my recipes?** - Yes! You can sort your recipes by title, date added, or category within the **Recipe List**. Simply go to **Settings** and choose the sorting method. --- ### **Contact Support** If you encounter any issues or have any questions, our support team is here to assist you. You can reach out to us through the following: - **Email**: stash@septagon.co.nz